Company policy

Environmental policy statement

Daisyclean believes in the principle of “sustainable development” and that the Company has a responsibility to action and control environmental issues in respect of four interested sections of the community:

  • Clients
  • Employees
  • Business Partners
  • The Community

Awareness of the environment and control of the issues, as with Health and Safety and Quality, are key elements of professional management and essential to business success. In all activities the company will operate in accordance with professional Codes of Practice and to the standards required by Law and Regulation.

Our Policy is a commitment to protecting and enhancing the local and global environments. We work hard to:

  • minimize energy use and its associated CO2 emissions
  • maximize the use of renewable energy sources, where possible
  • comply with all environmental Legislation and Regulations
  • minimize the generation of waste and polluting emissions or effluents to air, land or water
  • maximize the re-use of recycled materials and products
  • maximize the recycling of materials and products
  • provide adequate environmental training for all staff
  • minimize the use of polluting forms of transport
  • assess the environmental performance of all suppliers
  • assess the environmental impacts of all working practices
  • develop a set of environmental targets and action plans and review this Environmental Policy periodically

Commitment: It is our company’s intention to achieve providing of the highest cleaning standards within Green and Friendly Environment.

Equal opportunities policy

Policy statement

Daisyclean is an equal opportunity employer and is fully committed to a policy of treating all its employees, subcontractors and job applicants equally.

We will insure that all necessary steps are taken to employ, train and promote employees on the basis of their experience, abilities and qualifications without regard to race, colour, ethnic origin, nationality, national origin, religion or belief, sex, sexual orientation, marital status, age or disability. The Company will also take all reasonable steps to provide a work environment in which all employees are treated with respect and dignity and that is free of harassment based upon an employee’s race, colour, ethnic origin, nationality, national origin, religion or belief, sex, sexual orientation, marital status, age or disability. The Company will not tolerate any form of harassment, whether engaged in by employees or by outside third parties who do business with the Company.

Employees have a duty to co-operate with the Company to ensure that this policy is effective in ensuring equal opportunities and in preventing discrimination or harassment. Action will be taken under the Company’s disciplinary procedure against any employee who is found to have committed an act of improper or unlawful discrimination, harassment, bullying or intimidation. Serious breaches of this equal opportunities and dignity at work statement will be treated as potential gross misconduct and could render the employee liable to summary dismissal. Employees should also bear in mind that they can be held personally liable as well as, or instead of, the Company for any act of unlawful discrimination.

Employees should draw the attention of their line manager to suspected discriminatory acts or practices or suspected cases of harassment. Employees must not victimise or retaliate against an employee who has made allegations or complaints of discrimination or harassment or who has provided information about such discrimination or harassment. Such behaviour will be treated as potential gross misconduct in accordance with the Company’s disciplinary procedure.

Recruitment, advertising and selection

The recruitment process will be conducted in such a way as to result in the selection of the most suitable person for the job in terms of experience, abilities and qualifications.

Health and safety policy

Daisyclean believes that one of the most important functions of the Management is the prevention of accidents and illnesses due to work activities.

Our company does not wish that any of its employees or any other person suffers because of work activities. As a result Our Company intends to comply rigorously with all health and safety legislation (Health and Safety at Work etc Act 1974), codes of practice and best guidance and work methods available.

Daisyclean believes strongly in the promotion of health and safety throughout the company. It is for this reason that health and safety within the company shall be promoted as equal to that of any other management function. Health and safety management within the company shall be led by the Managing Director, with the aid of the company-appointed Health and Safety Consultant, who shall act as the company’s ‘Competent person’ for health and safety. Company Managers, Engineers and Foremen will actively pursue the agreed health and safety standards as set out in the health and safety policy and manual, ensuring that health and safety standards are maintained and improved when required. The health and safety culture that exists throughout the company shall be enhanced through the investment in all employees, in the form of professional as well as health and safety training, together with the provision of suitable and sufficient health standards and equipment.

The Company shall at all times ensure that suitable resources in the form of health and safety training, equipment and supervision shall be made available at all times. Safe working practices together with overall health and safety standards shall be derived from the process of risk assessment, with the findings of these risk assessments being brought to the attention of all employees and those who may be affected by the company’s undertakings. To aid in the culture of collective responsibility, the Managing Director shall ensure that adequate consultation is maintained with all employees at all levels within the company.

The company will strive at all times to maintain the high standards of health and safety, which is reflected in the high standard, quality and on-time delivery of its workmanship and services to Clients. In pursuance of the agreed standards as set out in the Company Health and Safety Policy and manuals, adequate measures will be implemented to ensure the safety of members of the public at all company sites.

Finally, the company believes strongly in its moral, financial and legal obligations to provide a safe place of work, working methods, together with adequate welfare facilities so far as is reasonably practicable, and shall strive to enhance current standards under the spirit of continual improvement.

Quality assurance policy

Daisyclean Ltd. was established in 1999 to provide high quality Cleaning Services to the Cleaning industry. The company is based in London and caters both the commercial and domestic market.

Quality is important to our business because we value our customers. We strive to provide our customers with products and services which meet and even exceed their expectations. We are committed to continuous improvement and have established a Quality Management System which provides a framework for measuring and improving our performance.

We have the following systems and procedures in place to support us in our aim of total customer satisfaction and continuous improvement throughout our business:

  • regular gathering and monitoring of customer feedback
  • a customer complaints procedure
  • selection and performance monitoring of suppliers against set criteria
  • training and development for our employees
  • regular audit of our internal processes
  • measurable quality objectives which reflect our business aims
  • management reviews of audit results, customer feedback and complaints

Our internal procedures are reviewed regularly and are held in a Quality Manual which is made available to all employees.

This policy is posted on the Company website and can also be found in the staff handbook.

Though the Managing Director has ultimate responsibility for Quality all employees have a responsibility within their own areas of work so helping to ensure that Quality is embedded within the whole of the company.